Contact us

Contact us

Have a question, concern, or need assistance? We're here to help! Our dedicated support team is ready to assist you.

  • Send us a message with the form and we'll reply to the address you give us — or email support@biometrica.me directly.
  • Most questions people ask before signing up are already answered in the FAQ.
  • Billing, your data and deletion requests all come through here too — see Support.

We use what you send here only to reply to you. Please do not include clinical details or test results in this form — your results belong in your account, where they are access-controlled.